We take your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it.

01Who we are

Biz Ignite Ltd is an AI systems and revenue consultancy based in New Zealand. We work with business owners and professional services firms globally. Our website is biz-ignite.com.

If you have any questions about this policy or how we handle your data, contact us at hello@biz-ignite.com.

02What information we collect

We collect personal information in the following ways:

Contact form submissions

When you complete the contact form on our website, we collect your name, email address, phone number if you give it, and the content of your message. The form also asks a few optional questions about your business, such as team size, revenue range and who handles sales and marketing today. You can leave these blank.

Diagnostic call bookings

When you book a call through our scheduling tool (Calendly), we collect your name, email address, and any information you provide during the booking process, including your chosen time slot and any pre-call questions you answer.

Website analytics

We collect standard technical information when you visit our site, including your IP address, browser type, device type, operating system, referring URL, and pages viewed. This is collected through analytics tools and helps us understand how our site is used.

03Why we collect your information

We use your personal information to:

• Respond to your enquiries and contact form submissions
• Schedule and conduct diagnostic calls and consultations
• Send relevant follow-up communications related to your enquiry (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations

We do not use your information for unsolicited marketing, and we do not sell your data to third parties.

04Third-party tools we use

To operate our business, we use the following third-party tools that may process your personal information:

• Calendly: used for booking diagnostic calls. Calendly stores your booking details on its own servers. View Calendly's privacy policy at calendly.com/privacy.
• Brevo: our email platform, used to send and manage follow-up communications, including submissions from our website contact form. View Brevo's privacy policy at brevo.com/legal/privacypolicy.
• Google Analytics (Google): used to understand how visitors use our website, as described in Section 2. Google processes this information on our behalf. View Google’s privacy policy at policies.google.com/privacy.
• Google Ads (Google): used to show our adverts in Google search results. When you click one of our adverts, Google adds a click reference to the link. If you later book a call or become a client, we may tell Google Ads that the advert led to a booking, using that reference, so we can measure which adverts work. View Google’s privacy policy at policies.google.com/privacy.
• WordPress: the platform our website runs on. Standard WordPress site data, such as form submissions, is stored on our hosting provider's servers.

Each of these providers is subject to their own privacy policies and data practices. We select tools that meet reasonable data protection standards.

05How long we keep your information

We keep your personal information for as long as it is needed to provide our services and comply with legal obligations. If you ask us to delete your information, we will do so unless we are required by law to retain it.

06Your rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your information
• Withdraw consent to receive communications from us at any time

To exercise any of these rights, contact us at hello@biz-ignite.com. We will respond within a reasonable timeframe.

07New Zealand Privacy Act 2020

Biz Ignite Ltd is subject to the New Zealand Privacy Act 2020. This Act sets out how organisations must collect, store, use, and share personal information. If you believe we have breached your privacy rights, you can contact the New Zealand Privacy Commissioner at privacy.org.nz.

08A note for visitors from the EU and UK

New Zealand has been recognised by the European Commission as providing an adequate level of data protection. This means that when we transfer your personal information from the EU or UK to New Zealand, it is protected to a standard equivalent to European data protection law. We do not use Standard Contractual Clauses or other transfer mechanisms because this adequacy decision makes them unnecessary.

If you are located in the EU or UK and have concerns about how we handle your data, you may also contact your local data protection authority.

09Cookies

Our website uses cookies for basic functionality and analytics. When you arrive from one of our adverts or from a link that carries campaign details, we also store a small cookie of our own for up to 90 days. It records which advert or campaign brought you here and the page you landed on. If you then send us an enquiry, those details are saved with it, so we can see which of our adverts are working. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.

10Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. We encourage you to check back periodically.

11Contact us

For any privacy-related questions or requests: